Privacy Policy

1. General provisions

1.1. This Privacy Policy governs the principles governing the collection, processing and storage of personal information. 

1.2. For the purposes of the Privacy Policy, a data subject is a customer or other natural person whose personal data is processed by a data controller.

1.3. For the purposes of the customer privacy policy, anyone who purchases goods or services from the data controller’s website.

1.4. The principles of data processing in accordance with the laws of the data processor, among other things, the data processor processes personal data legally, fairly and securely. The data controller is able to confirm that personal data have been processed in accordance with the law.

2. Collection, processing and storage of personal data

2.1. Personal data collected, processed and stored by the data controller are collected electronically, mainly via the website and e-mail.

2.2. By sharing his personal data, the data subject grants the data controller the right to collect, organize, use and manage the personal data specified in the privacy policy, which the data subject shares with the data controller directly or indirectly when purchasing goods or services from the website.

2.3. The data subject is responsible for ensuring that the data provided by him or her is accurate, correct and complete. Deliberately providing false information in violation of the Privacy Policy. The data subject shall immediately notify the other data processors of any changes in the submitted data.

2.4. The data controller shall not be liable for any damage caused to the data subject or to third parties caused by the submission of false data by the data subject.

3. Processing of customers’ personal data

3.1. The data controller may provide the following personal data of the data subject:

3.1.1. First and last name;

3.1.2. Date of birth;

3.1.3. phone number;

3.1.4. E-mail address;

3.1.5. Delivery address;

3.1.6. Current account number;

3.1.7. Payment card supplement;

3.2. In addition to the above, the data processor has the right to collect data about the customer that is available in public registers.

3.3. The legal basis for the processing of personal data is § 6 (1) a), b), c) and f) of the General Data Protection Regulation:

(a) the data subject has provided his or her personal data for one or more specific purposes;

(b) the processing of personal data necessary for the performance of a contract concluded with the participation of trade fair participants or for taking measures to be published at the time of the conclusion of the contract, at the request of the retailer;

(c) the processing of personal data is necessary for the performance of an obligation relating to the processing;

(f) the processing of personal data is necessary for the legitimate interests of the controller or of a third party where such interests outweigh the interests or fundamental rights and freedoms of the data subject for the protection of personal data, in particular where the data subject is a child.

3.4. Processing of personal data according to the processing:

3.4.1. Purpose of processing – security and safety
Maximum period of storage of personal data – according to the terms specified by law

3.4.2. Purpose of processing – order processing
Maximum retention period for personal data – 5 years.

3.4.3. The purpose of processing is to ensure the operation of e-store services
Maximum retention period for personal data – 5 years.

3.4.4. Purpose of processing – customer management
Maximum retention period for personal data – 5 years.

3.4.5. Purpose of processing – financial activities, accounting
Maximum period of storage of personal data – according to the terms specified by law

3.4.6. Purpose of processing – marketing
Maximum retention period for personal data – 10 years.

3.5. The data processor has legal assistance to share personal data with third parties, such as authorized data processors, accountants, transport and courier companies, companies providing transmission services. The data controller is the controller of personal data. The data processor transmits the personal data necessary for making payments to the authorized processor Montonio Finance UAB.

3.6. The processing and storage of personal data of the data subject shall be subject to organizational and technical measures of the data controller which ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure and any other unlawful processing.

3.7. The data controller shall store the data of the data subjects on the purpose of the treatment, but for no longer than 10 years.

4. Rights of the data subject

4.1. The data subject has the right to access and examine his or her personal data.

4.2. The data subject has the right to receive information on the processing of personal data on the subject.

4.3. The data subject has the right to supplement or correct inaccurate data.

4.4. If the data processor processes the personal data of the data subject on the basis of the data subject’s application, the data subject has the right to withdraw the consent at any time.

4.5. The data subject can use the e-shop customer support at info@tailsup.co to exercise their rights

4.6. In order to protect his or her rights, a data subject may submit a complaint to the Data Protection Inspectorate.

5. Final provisions

5.1. These data protection conditions have been drawn up in accordance with Regulation (EU) No 2016/679 of the European Parliament and of the Council on the protection of individuals with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 / EC and the legislation of the European Union.

5.2. The data controller has the right to change the data protection conditions in part or in full by notifying the data subjects of the changes via the website www.tailsup.co.